Atlas A87420v50vHelp CenterCustomer portalParsel HomeParsel App
Help Centerβ€ΊFeatures β€ΊπŸ“¬ Does Parsel Send an Email to My Customers with Tracking Information?

πŸ“¬ Does Parsel Send an Email to My Customers with Tracking Information?

Last updated April 18, 2025

Yes! Parsel automatically notifies your customers once their order is on the way.

βœ… How It Works:

  • Automatic Emails: When you purchase a shipping label in Parsel, a confirmation email with tracking information is sent to the customer's email address provided via Shopify.
  • No Extra Setup Required: Parsel uses the email address already linked to the customer’s order in Shopify - no manual work needed!
  • What Customers Receive: The email includes: A confirmation that their order has shipped. A clickable tracking number or link to monitor delivery progress.

Was this article helpful?