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Help CenterFeatures 📬 Does Parsel Send an Email to My Customers with Tracking Information?

📬 Does Parsel Send an Email to My Customers with Tracking Information?

Last updated April 18, 2025

Yes! Parsel automatically notifies your customers once their order is on the way.

✅ How It Works:

  • Automatic Emails: When you purchase a shipping label in Parsel, a confirmation email with tracking information is sent to the customer's email address provided via Shopify.
  • No Extra Setup Required: Parsel uses the email address already linked to the customer’s order in Shopify - no manual work needed!
  • What Customers Receive: The email includes: A confirmation that their order has shipped. A clickable tracking number or link to monitor delivery progress.

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