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Managing Payment Methods

Last updated March 21, 2025

Efficiently managing your payment methods ensures uninterrupted service and helps track your shipping expenses clearly. Here's a quick guide to add, update, or remove payment methods

Adding a Payment Method:

  1. Navigate to "Billing" on the sidebar.
  2. Select + Add payment method.
  3. Choose between Credit Card, Google Pay, and a US bank account.
  4. Add the details as necessary, then save your changes.

Removing a Payment Method:

  1. Access "Billing" settings.
  2. Click the "X" next to the payment method to delete it.
  3. Confirm removal when prompted.

Important Payment Management Tips:

  • Regularly review and update payment methods, especially expiration dates.
  • Keep at least one active payment method to avoid service disruptions.
  • Failed payments disable label purchasing; once resolved, allow up to one hour to resume shipping.
  • Credit Card payments will incur a 3% processing fee. To avoid this fee use a US bank account.

For assistance, contact Parsel support via chat or email.

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